Terms and Conditions

Welcome to Pooch Pupcakes & Treats online store. If you visit or shop within this website, you accept our conditions.  

Please read the products carefully.  We welcome any questions you have about our products and will do our upmost to accommodate your request. 
 

Right to Cancel and Receive Reimbursement

Sadly as all of our products are made fresh to order and in most cases personalised the right to cancel or reimbursement does not apply.

 

Contact Details: 

poochpupcakesandtreats@gmail.com

65 Denmark Street
Diss
Norfolk
England
IP22 4BE

It is with our pleasure and responsibility to supply goods of which have been selected from the Website.  Please ensure any specific dietary requirements are noted in the comments section and check spelling for personalised products. 

We will deliver the goods to the address you specify for delivery of your order. It is important that this address is accurate. Please be precise about where you would like the goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence). 

We will aim to deliver the goods by the date quoted for delivery.

If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at poochpupcakesandtreats@gmail.com.

Information

Company Information

EC Feed Hygiene Regulation (183/2005)
CPH No: 28/103/8107
Trading Standards Audit – 5/04/2022
Public, Product and Employers Liability
Policy No: AXB13319471XB
 

Contact Us

poochpupcakesandtreats@gmail.com

65 Denmark Street
Diss
Norfolk
England
IP22 4BE

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